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| We honor the
warranty for all products made by Powercom American, Inc. This limited
two- year warranty is applicable to Reseller and end users. Our technical support team includes experienced, highly training technicians in order to provide the best services and supports to our customers. Powercom America, Inc has a best service department in the power protection industry and has a quickest turnaround time for the returned units. Our friendly and skillful engineers and technicians also help customers troubleshooting and solving problems on the phone quickly and efficiently. The customers also can call in any time to get more information about their UPS models, battery replacement, the cost for new batteries and so on... All drivers and supporting software for our products are listed in detail on Powercom America, Inc website for downloading. We also provide the Frequency Asked Questions (FAQs) for our customers to find the answers to common questions about our products in general. Analyzing and helping customers to select the rights models for their equipments and to have a service training classes for our dealers employees are handled by our professional technical staff. Find the answers online in our FAQ. Technical Support Department Phone: 714-525-8889 ext. 118 Email: Custsrv@powercom-usa.com |