Please print and Fax this form to: Powercom RMA Department at (714)525-8881


POWERCOM AMERICA, INC.
623 S. State College Blvd.
Fullerton, California 92831 U.S.A.
Tel: (714)526-5888  Fax: (714)525-8881

 
RMA Request Form  

Company:  RMA #: 
Customer #:     Contact: 
Address:     City: 
State:     Zip Code: 
Tel:    Fax: 

 

 Repair [   ]       DOA [   ]       Credit [    ]

  Qty 

 Item # 

  Description 

Invoice Date

 Invoice  Number 

         
         
         
         
         
         
         
         
         

Remark:

 

Powercom America, Inc. Policy

  • All items should be put together in one form with related documents.
  • The related invoices should be faxed along with this form for all items, otherwise they will processed as Out Of Warranty and will bill parts, labor, plus S&H fee.
  • $19.95 S&H fee will be applicable for each item if purchased date was over 1 year but the item is still under warranty.
  • For any DOA (Dead on Arrival) item, customer must claim an RMA# within 7 days after receipt of the item.
  • Credit requisition must be approved by the related Salesperson first and show clear request on this form. For related term and condition, please refer to original invoice.
  • All DOA and Credit items must be in its original packaging, customers are responsible for any missed component.
  • Warranty term and condition will depend on different items, please refer to Warranty Card.